Frequently Asked Questions
I am not low income, but I have a lot of expenses due to my child’s medical condition. Is there any help for me?
Yes. Children’s Special Health Care Services helps many families that are not receiving any other assistance from the government. Program eligibility is based on your child’s chronic health condition, not on how much you make. A financial assessment is completed taking into account your family size and your out-of-pocket expenses. A small percentage of families pay a small monthly fee, but the vast majority pay nothing for help from this program.
I think something is seriously wrong with my child’s health but I don’t know what it is. Where do I turn to get the answers?
Call the Children’s Special Health Care Nurse at 989-758-3896 who will consult with you either over the phone or in person. She will discuss your concerns, give recommendations, and help refer your child to the right specialists to identify what his/her diagnosis is and how to treat it.
Is this information confidential?
Yes. No information will be released to anyone without your written permission.
Is it free?
No. Payment is based on your income. This is usually much less than you would pay at the doctor's office. Depending on your income, you may only be asked to make a donation.
Who can come to the Family Planning Clinic?
Anyone interested in family planning services.
Can I walk in for services?
Yes. Most services are on a walk-in basis. However, it is necessary to schedule an appointment for an exam.
How long will it take for my appointment?
You should plan 1 to 2 hours for an exam. Other services will take less time.
Who will provide my services?
Our staff includes a Women's Health Nurse Practitioner, registered nurses, and experienced clerical and technical support staff. There are also physicians who provide services at selected sites.
Can I request a female to examine me?
Yes. Please make this request when scheduling your appointment.
Is there a doctor at the health department?
The Health Department has a medical advisor, and some screenings (e.g. blood lead, vision /hearing) or physical examinations are performed in our Family Planning and STD clinics. However, our staff does not provide physical examinations for general medical needs, e.g. work, sports, or school physicals. If you do need help with finding a physician or assistance with medical health insurance questions, we may be able to help with referral to services within the Health Department or other community agencies/resources.
How can I get rid of head lice?
The Health Department offers assistance with information on head lice and other communicable diseases. We can provide screening, treatment, and follow-up as needed.
Michigan Head Lice Manual: A comprehensive guide to identify, treat, manage and prevent head lice.
I think I’m pregnant…where can I go for help?
The Health Department offers free pregnancy testing for those women who have done a home pregnancy test with positive results and have need for verification purposes to obtain insurance or WIC services. Early and regular prenatal care is important in ensuring the best outcome of a healthy mother and healthy baby. The Community Resource Nurse offers education for these clients and assists with early entry into prenatal obstetrical care, as well as utilization of Health Department services related to maternal-child wellness as needed. Information on all options related to pregnancy outcome is offered. If a client is unsure as to whether she is pregnant, she will be referred to the Health Department’s Family Planning program (phone: 989-758-3870, Room 309) for testing and possible contraceptive assistance.
Helpful website: www.marchofdimes.com
Can someone from the Health Department come to speak to our group?
The Health Department gets many requests for speakers and participation in health fairs/community events each year and welcomes the occasion to have staff representation in the community. Community events offer the opportunity to educate the public on our services or on certain public health issues. To get the best possible match for your group’s needs, all requests of this nature should be directed to the Health Promotions and Communication Department at 989-758-3805.
How do I know how if something is contagious or if my child should stay home from school?
The Community Resource Nurse is a Health Department liaison to the schools and community by offering information on health topics as needed for staff and students in school districts where there is no school nurse. The Community Resource Nurse also works closely with the nursing staff in districts with school nurses. The Health Department offers assistance on communicable disease information, including recommended periods of exclusion for certain communicable diseases. In most cases, your regular health care provider should be consulted for examination, diagnosis, and treatment. The Health Department can provide referral for health care services if you do not have a regular provider.
Pamphlets are available on our Pamphlets and Brochures Page
What will the Community Resource Nurse look for when checking a TB test?
All routine tuberculin (TB) skin testing (PPD testing) is done through the immunization department (Room 109). The test must be read 48-72 hours after testing is done for results to be valid. The Community Resource Nurse will read the test in Room 312 by feeling the site where the test was given on the arm for any raised area or swelling called induration. Redness or bruising at the site is NOT a sign of a positive test result. A positive skin test does not necessarily mean there is tuberculosis disease, but this result does warrant further assessment. If there is no induration present, the Community Resource Nurse will give the client a NEGATIVE TB TEST card to provide verification for the source requesting the testing.
Helpful website: www.cdc.gov./nchstp/tb/pubs/tbfactsheets
I have a report to do for school on a health topic. Can the Health Department help me?
The Health Promotions and Communication Department (Room 301) offers a wide variety of pamphlets in the areas of communicable disease, medical conditions, environmental health, substance abuse, immunizations, and family planning. A limit of 10 pamphlets per person is allowed. The Community Resource Nurse can supplement information with data from the Internet or resources found within other divisions of the Health Department or agencies in the community.
Where can I get my blood pressure checked?
There are several locations in the Saginaw community that offer blood pressure screening.
Where can I find a support group?
The Community Resource Nurse can provide referral to support groups in the community in a variety of areas related to life experiences or disease processes.
How do I take the HIV test?
The Saginaw County Department of Public Health uses the HIV Rapid test method. A drop of blood is taken from a finger and is screened for HIV. This test takes approximately 15 minutes to complete. Testing by mouth swab or a tube of blood drawn from the arm is still available. These methods take longer to complete therefore the client is instructed to return in approximately one week for test results. The testing can be done either confidentially or anonymously. Counseling is always done in person, both before and after the testing. Counseling is done in order to help the client understand the factors that put them at risk for getting the virus.
What does a positive Rapid test mean?
A positive HIV Rapid test means you may be infected with HIV. If the Rapid test is positive, a confirmatory test will be done to verify the presence of HIV. Occasionally a positive Rapid test is inaccurate due to other conditions so the confirmatory test is done to verify the presence of the HIV virus. Confirmatory tests can take up to two weeks to complete. An appointment will be made with the client to return for the test result.
Will the HIV test tell me if I have AIDS?
No. A positive confirmatory test means you have become infected with the virus. Some people who have tested positive for HIV have gone on to develop AIDS while others have not yet developed AIDS. It may take several years to develop AIDS, especially if you maintain a healthy lifestyle and make behavior changes. Also, if you have the HIV virus, early medical treatment can help delay or avoid the development of AIDS. The Saginaw County Department of Public Health can make referrals to health care providers in the area who specialize in HIV care.
Will I get HIV if I have sex with someone who has the virus?
Although it is very possible to get the virus from having sex with someone with HIV, this is not always the case. Using condoms correctly each and every time you have sex can help reduce the spread of HIV. Also, if a person with HIV takes medication to reduce the viral load (the amount of the virus in the body) they also reduce the chances of spreading the virus.
How soon after a possible exposure to the HIV virus can I get tested?
It takes a minimum of 30 to 90 days after a possible exposure to tell if a person has the virus. This is because the test looks for HIV antibodies (the body’s immune system response) to the virus and not the actual virus. It takes time for the body to produce antibodies, so if you get tested too early the test may not be accurate.
What are some possible side-effects from vaccination?
Local reactions (swelling, redness, and soreness) where the shot was given can happen. Usually this can be relieved with a cool wet cloth and/or a non-aspirin pain medication such as Tylenol. Call your healthcare provider for the right dosage for your child. Encouraging your child to move the arm and/or leg where the shot was given (exercise) is also helpful in preventing stiffness that can sometimes happen after getting a shot. Other reactions (fever, rash, joint aches and stiffness) are less common. These types of reactions may not be seen until 10-14 days after getting a shot. A non-aspirin pain reliever is helpful in reducing the fever and stiffness. An anaphylactic reaction is very rare. Difficulty breathing, wheezing, and pallor are signs of this type of reaction, and it is most often the result of an allergy to the vaccine or vaccine component.
What is the MCIR?
MCIR stands for “Michigan Care Improvement Registry”. MCIR is a nationally-recognized electronic statewide immunization registry that is accessible to both private and public providers. Providers are highly encouraged to report adult immunizations to MCIR. Providers are still required to report childhood immunizations to MCIR within 72 hours of administration.
How can I get my child's shot record?
It is best to return to the provider who gave your child his/her shots. If this is not possible, the shot record may be found on the MCIR. You may wish to contact your child’s school or the Board of Education in your child’s school district to determine if a shot record is on file there. You can get a copy of the MCIR shot record at your child’s healthcare provider’s office, or at the Health Department.
What is a Tb (Tuberculosis) skin test and can I get one at the Health Department?
A Tb (Tuberculosis) skin test is a screening test used to see if a person may have been exposed to the germ that causes Tuberculosis (a lung disease). A small amount of clear liquid (purified protein) is placed under the top layer of skin on the left forearm. It will then look like a small whelt (“wheel” or “bump”). This small bump under the skin will usually fade within a couple of hours. It is important that you return to the clinic within 48-72 hours after the test is done, so your arm can be checked for signs of a positive reaction. You will be given a card as proof that the test was done, and the result of the test (“read”) at this time. A Tb screening test is available at all SCDPH Immunization Clinics, with the exception of
What is an STD?
STD stands for Sexually Transmitted Diseases that are spread through sex or intimate contact with an infected sex partner. The germs causing the infections prefer to live and multiply in the sex organs (penis and vagina), but occasionally can be found in the mouth or rectum (butt) after having oral or rectal sex. STDs are dangerous infections that can cause long term damage to a person’s reproductive system, heart, bones and brain if not treated. STDs are not spread on toilet seats or through casual contact (i.e.; hugging, kissing, shaking hands, etc.) with a person, even if they are infected.
What are the symptoms of an STD?
Many people with STDs have symptoms but some do not. Some infections may not show symptoms for months or years while others may show symptoms within days. Common symptoms in women include: unusual discharge or odor from the vagina, pain in the lower abdominal (belly) area, burning or itching around the vagina, unusual vaginal bleeding or spotting, pain deep inside the vagina during sex. Common symptoms in men include: pain, discharge,or dripping from the penis. Symptoms seen in both men and women include: sores, bumps or blisters around the sex organs, mouth or rectum; burning or pain during urination (peeing), itching around the sex organs, swelling in the groin; swelling or redness in the throat; flu-like symptoms with fever, chills and aches.
How do I know if I have an STD?
If you have any of the above symptoms, especially if you have a new sex partner, have multiple (more than one) sex partners or your sex partner has other sex partners, you may be infected. GET TESTED! Most STDs can be detected by testing a sample of the discharge from the penis or vagina or by taking a blood sample. The Saginaw County Department of Public Health STD Clinic can test for gonorrhea, chlamydia, syphilis, herpes, and HIV. Women can also be tested for trichomonas. Unfortunately, trichomonas is very hard to detect in men but we do provide treatment referrals for all sex partners exposed to any of the above infections.
Do condoms protect against STDs?
Yes and No. Condoms can protect against some STDs if used properly and used every time you have sex. Unfortunately, some infections are spread through intimate skin-to-skin contact and sometimes condoms break. Still, condom use is very important, especially if you or your sex partner have multiple sex partners, but remember condoms are not a guarantee against infection.
Is there a cure for STDs?
There is a cure for some STDs but not others. Infections caused by bacterial-type germs are curable with antibiotics. These infections include gonorrhea, chlamydia and syphilis. On the other hand, infections caused by viruses are not. Viral sexually transmitted infections include herpes, HIV and human papilloma virus (ie: HPV or warts). There are medications used to help keep viral infection symptoms under control but they do not kill the germs that cause the infection. Therefore, symptoms may reoccur in the future.
Where can I get more information about Sexually Transmitted Diseases?
For more information, see the Centers for Disease Control and Prevention disease facts and information website: http://www.cdc.gov/std